Contact Us

TEXT

Have a general question on the go? Now you can text us! View the details here. Message & Data rates may apply.  
Text us at 936-295-3980.
  • Online and Mobile Assistance during lobby hours
  • General Questions and Inquiries

PERSONALIZED RESERVATIONS

Want to bank at a specific time? Schedule us in and skip the lines!   
Schedule your next Reservation anytime.

WALK-IN CONSULTATIONS

Walk-Ins are available 9 AM to 4 PM Monday-Friday for:

  • Account & Loan Consultations
  • Debit Card Pickup
  • Online & Mobile Assistance
View our Lobby Hours & Locations to plan your preferred stop.
Or go ahead and schedule a Personalized Reservation to save time.

CHAT

Click the CSCU logo Live Chat button (in the bottom right corner of your screen) to start live chatting with local support staff during business hours. Or use our 24/7 Web Chat feature for support during or after business hours.

CALL 

Local: 936-295-3980

Speak with local staff during business hours or reach a representative in our 24-Hour Assistance Center.

  • Dial by Name Directory
  • General account inquiries
  • Request a check withdrawal from your account

24-Hour Self-Service Information

Tele-Access – Call 877-230-4158  
(Must login for use)
Text Banking – Text 71826 for account history and balances
(Must register via Online Banking)

Debit Cards

Activation and PIN Change – Call 800-992-3808
Lost or Stolen Debit Card –  Call 800-472-3272

Insurance -TruStage

Call – 855-483-2149
 
 
Follow us on social media!             Appointments Appointment