Community Service Credit Union

Privacy

CSCU Privacy Policy

Privacy for Internet Users

Our commitment to safeguard your privacy also extends to the Internet. If you are just browsing through our website, we do not request any personally identifiable information, nor do we collect unique identifying information about you unless you voluntarily and knowingly provide us that information, such as when you send us an email or complete an application online. If you provide us this information, it is only used internally and in furtherance of the purpose for which you provided it.

Our internet service provider, Cavion Liberty may collect general information on our website visitors to assist us in providing services to you online. The information collected for these purposes may include:

  • The Internet address (referral site) which brought you to our website;
  • The date and time our site was accessed;
  • The name and version of your web browser;
  • The Internet service provider you used when you accessed our site;
  • The IP address of the computer used to access our site; and
  • The pages visited on our website.

IP Addresses

IP addresses or Internet Protocol Address is a number that is automatically assigned to your computer whenever you are on the internet. Web servers that "serve up" Web pages, automatically identify your computer by the IP address.

When collecting data for us, Cavion Liberty does not link IP addresses to anything personally identifiable, which means a session will be logged but the user will remain anonymous.

What Members Can Do to Help

Community Service Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

  • Protect your account numbers, plastic card numbers, PIN's (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
     
  • Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, beware. Official credit union staff will have access to your information and will not have to ask for it when we initiate a call to you.
     
  • Keep your information current with us. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
     
  • Let us know if you have questions. Please do not hesitate to contact us -- we are here to serve you.
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877.293.3980|250 FM 2821, Huntsville, Texas

Equal Housing Lender National Credit Union Administration
We do business in accordance with the Fair Housing Law and Equal Opportunity Credit Act

Federally Insured by the National Credit Union Administration.